FAQ

How can I open an account?

All UW students, faculty and staff have a Husky Card (University ID card). To activate your account, simply make a deposit at a payment location using cash or check, or through the Husky Card Account Online Card Office using Visa or MasterCard.

What is the minimum amount I need to open an account?

There is no minimum amount required.

How do I close my account? Can I get a refund?

Upon written request, you can close your account with a full refund, or obtain a partial refund. You can come by the Husky Card Account office located on the ground floor of Odegaard Undergraduate Library and complete a refund form, or email us at huskycrd@u.washington.edu. The request must include your name and account number (student or employee ID number), along with an address. All refunds are processed by check or refunded to the credit card used. Please note: we do NOT permit cash refunds or withdrawals.

How do I check the balance on my account?

To check your real-time balance, visit the Husky Card Account Online Card Office or call the Husky Card Account Office at 206-543-7222, or go to any of the payment locations on campus, including the Husky Card Account Deposit Station located on the ground floor of the HUB. You can set up your MyUW webpage to post your account balance. Please note that the balance indicated on MyUW is obtained through a download process once a day; the balance shown will not reflect purchases made since the last download.

What should I do if my card is lost or stolen?

You must inform us at once if you believe your Husky Card has been lost or stolen. The best way to report a lost or stolen card is through the Husky Card Account Online Office.

For more information, see Lost/Stolen Cards.

Replacement Husky Cards

Husky Card Account/ID Center
Odegaard Undergraduate Library, Ground Floor
206-543-7222

To replace your Husky Card, bring your student or employee ID number and some form of state or federally-issued photo identification, e.g., driver's license, passport, etc., to the Husky Card Account/ID Center. Students: A nonrefundable fee of $10 is charged for a replacement ID card.